On December 22, 2000, I was mailing presents at the main branch of the Chicago Post Office. Of course, there was no one else there. Just a table with stacks of letters to Santa from disadvantaged children. I asked the clerk, “how many letters are there?” He responded, “10-12,000. Only about 100 have been answered”. It was a sad, but enlightening moment for me. My kids were young at the time. I knew and cherished the magic of the holidays. The USPS letter writing program is wonderful, and has been around for over 100 years but it has languished the last few decades.